Since Sunday, I have:
1) Run a System Restore (2x)
2) Uninstalled my drivers (2x)
3) Tried 3 different cables off 2 different modems with 2 different laptops
4) Rebooted the system BIOS
5) Run a system wide virus scan
6) Scanned the system boot screen
7) run sfc /SCANNOW in cmd
8) Reinstalled my OS
And nothing has worked. After I had done up to step 7, it was clearly a motherboard problem and NOT an OS issue, since I still had my wireless working AND my drivers were all updated and working. So obviously the ethernet port wasn't connecting with my cable and wasn't reading its existence. The worst thing is, after I told the Alienware technician guy that it's a motherboard problem, he told me that he wouldn't send out a new motherboard UNTIL I had reinstalled the OS. SERIOUSLY? What part of a motherboard defect do you not understand??
Basically he was accusing me of wanting a new motherboard.
What an asshole.
So just to play their stupid game, the OS was reinstalled today and of course the ethernet port still is dead. Now what? Give me my stupid motherboard, you cheapskates!
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